Invoices

• electronically, as a PDF attachment to the address: faktury@alterga.com
• on paper to the following address: Alterga S.A., Gutkowo 81 D, 11-041 Olsztyn

The invoice should include the order number given by Alterga (optional – contract number, name of the task, details of the person ordering the work). Additionally, the invoice should be accompanied by e.g. works acceptance reports, equipment operation reports, facility security reports. A correctly sent invoice is the basis for making the payment on the agreed date.

An invoice sent electronically must meet the following criteria:

• e-mail address should be entered in the TO field, not in the CC or BCC
• the invoice and the protocol must be in PDF format
• the PDF file cannot be encrypted or protected
• do not send reminders, advertisements, etc. to the address faktury@alterga.com
• one e-mail can contain only one PDF attachment, so please:

1. scan all documents into one PDF file (invoice first, then attachments) or

2. scan the invoice and attachments in separate files and send each document by separate e-mail

Additional delivery documents (approvals, certificates, etc.) should be sent to the address of the office from which the order was shipped (Olsztyn or Rzeszów)